Ranking #1 in Dearborn and Growing 200+ 5-Star Google Reviews with Solora

Ranking #1 in Dearborn and Growing 200+ 5-Star Google Reviews with Solora

By: Solora

4/21/2026

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Quick Wins · SKIN MD Medspa
  1. #1

    ranking for "Medspa, Botox, Filler + Dearborn"

  2. 16+

    new botox appointments

  3. 200+

    new 5-star Google reviews

  4. 13%

    increase in booked appointments

Quick Wins · SKIN MD Medspa
  1. #1

    ranking for "Medspa, Botox, Filler + Dearborn"

  2. 16+

    new botox appointments

  3. 200+

    new 5-star Google reviews

  4. 13%

    increase in booked appointments

About SKIN MD and Dr. James Bazzi

SKIN MD has always been one of the top destinations for high-end aesthetic results in Dearborn, Michigan. Dr. James Bazzi is known for his precision and uses a highly specialized injection technique called the MD Codes, which he learned directly from his mentor, world-renowned plastic surgeon Dr. Mauricio de Maio. Dr. de Maio only selects a small number of practitioners across the country to train under him directly.

Dr. Bazzi is also a certified national trainer for the Allergan Medical Institute (AMI), which is the education and training arm of Allergan Aesthetics, the company behind Botox and the Juvederm collection of fillers. As an AMI trainer, he travels across the country to teach other injectors hands-on techniques and educate them on how to get the best possible results with these products.

His reputation in the Dearborn area was already strong before he came to Solora.

How Solora Helped

Ranking #1 on Google and Growing Reviews

Even with a strong reputation, SKIN MD was sitting in the #2 spot on Google for local searches like "medspa Dearborn," "botox Dearborn," and "filler Dearborn." That meant every time someone in the area searched for these services, they were finding another practice first.

Part of the reason was reviews. SKIN MD's EMR was sending out review requests, but the messages sounded robotic and generic. Patients weren't taking them seriously or leaving reviews. So the review count stayed low and didn't reflect how many people actually trusted the practice.

We replaced that with a Solora review campaign that texts patients after their visit with a personalized message based on the service they received. The message sounds like it came from someone at the clinic, which is why patients respond at a much higher rate. We also used Solora's AI to automatically respond to every review that came in, which Google factors into ranking decisions.

On top of that, we optimized their Google Business Profile by making sure their services were listed with properly written SEO descriptions and that all their information was accurate and up to date.

Solora Insight

200+ new 5-star Google reviews for SKIN MD Medspa

Solora Insight

200+ new 5-star Google reviews for SKIN MD Medspa

Within a few months, SKIN MD had over 200 new five-star reviews on Google and moved into the #1 spot for "medspa Dearborn," "botox Dearborn," and "filler Dearborn." More people started finding them first, which led to more calls, more bookings, and more inquiries coming in every day without any paid ads.

What people are saying on Google

Reviews for SKIN MD

Dr. Bazzi is professional at what he does. He does an amazing job every time! He is always willing to answer all questions you have in detail.
M.R.··2 weeks ago
Such quick service! Barely waited to get in. Had botox and filler done and it was the most painless experience i've ever had with injections. Knowledgable staff and Dr. Bazzi was so professional.
S.K.··1 month ago
I've been going to Dr. Bazzi for years, and he's the only one I fully trust with my lips and Botox.
J.L.··1 month ago
I had the best experience with Dr. Bazzi for my lip filler! He did an absolutely amazing job — my lips look natural, balanced, and beautifully enhanced. He took his time to understand exactly what I wanted and made me feel so comfortable throughout the whole process.
A.T.··2 months ago

Automated Patient Follow-Ups and Rebooking

After an injectable treatment, patients usually want to know that their results are looking good and that everything went the way it should. Dr. Bazzi was personally calling every single patient two weeks after their treatment to check in on them. That level of care is part of what makes his patients so loyal, but it was also eating up hours of his time every week that could be spent with patients in the office.

After an injectable treatment, patients usually want to know that their results are looking good and that everything went the way it should. Dr. Bazzi was personally calling every single patient two weeks after their treatment to check in on them. That level of care is part of what makes his patients so loyal, but it was also eating up hours of his time every week that could be spent with patients in the office.

We also set up Solora's rebooking system to automatically track patients who haven't been back in over a year and follow up with them to get back on the schedule. The messages are customized based on the type of treatment they had, so a follow-up for filler goes out on a different timeline than one for a facial. The staff doesn't have to manually keep track of who's overdue or spend time calling old patients one by one.

Since launching with Solora, SKIN MD has seen a 13% increase in booked appointments and 16 new botox appointments directly from these systems.

What's Next

SKIN MD is now the first result people see when they search for a medspa, botox, or filler in Dearborn. The goal moving forward is to expand into keyword rankings across surrounding cities and keep growing their review count. With the level of work Dr. Bazzi delivers and a system running behind the scenes to handle the marketing, the practice is in a strong position to keep that momentum going.

FAQ Hub

Frequently Asked Questions!

What if my staff already calls past patients?

If your team is keeping up with it and consistently getting past patients back in, there's no reason to change anything. The practices that come to us usually have staff that's too busy taking care of the patients in the office to stay on top of calling everyone who's overdue. If that's where you're at, an automated system takes that work off their plate so the front desk can focus on the people right in front of them.

What if my patients get bothered that we're texting them?

How long does your contract lock me in for?

What does this typically cost?

How does Solora connect to my booking system?

What do the text messages sound like?

Is Solora HIPAA compliant?

FAQ Hub

FAQs

What if my staff already calls past patients?

If your team is keeping up with it and consistently getting past patients back in, there's no reason to change anything. The practices that come to us usually have staff that's too busy taking care of the patients in the office to stay on top of calling everyone who's overdue. If that's where you're at, an automated system takes that work off their plate so the front desk can focus on the people right in front of them.

What if my patients get bothered that we're texting them?

How long does your contract lock me in for?

What does this typically cost?

How does Solora connect to my booking system?

What do the text messages sound like?

Is Solora HIPAA compliant?

FAQ Hub

Frequently Asked Questions!

What if my staff already calls past patients?

If your team is keeping up with it and consistently getting past patients back in, there's no reason to change anything. The practices that come to us usually have staff that's too busy taking care of the patients in the office to stay on top of calling everyone who's overdue. If that's where you're at, an automated system takes that work off their plate so the front desk can focus on the people right in front of them.

What if my patients get bothered that we're texting them?

How long does your contract lock me in for?

What does this typically cost?

How does Solora connect to my booking system?

What do the text messages sound like?

Is Solora HIPAA compliant?

Want results like this for your medspa?

Solora helps medspas get more bookings, reviews, and rank higher on Google.

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