By: Solora
4/21/2026
About Northville Beauty Spa
Northville Beauty Spa is a medical spa in Northville, Michigan led by Linda and her team of estheticians and injectors. They offer a wide range of services from injectables like Botox and filler to laser treatments, body sculpting, tattoo removal, HydraFacials, and skin rejuvenation. Their medical director is Dr. James Bazzi, and the spa was recently featured on ClickOnDetroit's Live in the D segment for their Helix CO2 laser resurfacing system.
The practice has built a strong client base in the Northville area, and the team stays busy giving treatments throughout the day. That's part of what made their situation unique when they came to Solora.
Before Solora
Northville Beauty Spa had plenty of happy patients, but two things were falling behind because the team was so focused on treating people in the office. First, past Botox patients who were due for their next round weren't getting followed up with. Botox typically wears off after three to four months, and without someone reaching out to remind those patients to rebook, many of them would let it go longer than they should or end up going somewhere else out of convenience. The front desk didn't have the time to go through the patient list and call each one.
Second, their Google presence didn't match the quality of what they were doing inside the spa. They weren't ranking at the top for the search terms that mattered most in Northville, and they needed a website that could actually convert visitors into bookings.
How Solora Helped
36 Botox Patients Rebooked in 30 Days
We set up Solora's Patient Re-activator to track every Botox patient and automatically reach out when they were due for their next appointment. The messages are specific to the treatment they had and feel like they're coming from someone on the team. Patients can reply directly to rebook over text.
In the first 30 days, 36 past Botox patients came back in.
#1 on Google for Botox, Medspa, Facial, and Laser in Northville
We optimized Northville Beauty Spa's Google Business Profile so that when new patients in the area were searching for injectables like Botox and filler, facials, HydraFacials, laser hair removal, body sculpting, skin rejuvenation, or tattoo removal, they would show up first. Right now, Northville Beauty Spa is one of the highest ranked medical spas in the entire state of Michigan, let alone in Northville.
162 New Five-Star Reviews in 7 Months
Before starting with Solora, the spa was using their EMR to automatically send review requests to patients. What we found when we looked into it was that the EMR was sending patients a link to leave a review on the EMR platform itself and not on Google, which is where it actually matters. The EMR made it difficult to change that setting, so the owners handed over the review process to Solora entirely. Patients now get a text after their visit that goes straight to Google.
The difference showed up fast. For the eight years before working with us, Northville Beauty Spa averaged about 6 new reviews a month. In the seven months after launching with Solora, that jumped to 23 a month, a 258% increase in review velocity. They added 162 new five-star reviews, took their total from 619 to 781, and their overall rating moved from 4.9 to a perfect 5.0.
The difference showed up fast. For the eight years before working with us, Northville Beauty Spa averaged about 6 new reviews a month. In the seven months after launching with Solora, that jumped to 23 a month, a 258% increase in review velocity. They added 162 new five-star reviews, took their total from 619 to 781, and their overall rating moved from 4.9 to a perfect 5.0.
Reviews for Northville Beauty Spa
“"I've Always been afraid of getting anything done. I finally got the courage at age 67, And I am so grateful that I did. It's not as horrible as I thought it would be. The staff Definitely makes you very comfortable and they know how to make you feel very special. I'm only half through my treatments, but I can see a huge difference already."”
“"I switched to Northville beauty spa after doing laser hair removal at another provider. I've been so happy with the level of care and the quality of equipment they have. Everyone there is so friendly and they explain exactly what's happening as you go through each procedure."”
“"I've been wanting to invest in a good skincare routine but didn't know where to start until I saw Nadine. She created a personalized regimen tailored to my skincare goals, and the results have been amazing! It's been 3 months, and I'm in love with my skin. For the first time in over a decade, I feel confident rocking bare skin. Even my friends have noticed and keep complimenting my refreshed, glowing complexion."”
New Website
We built northvillebeautyspa.com from the ground up. Every service the spa offers has its own dedicated page with SEO-optimized descriptions, so when someone searches for a specific treatment like "tattoo removal Northville" or "HydraFacial near me," those pages have a chance to rank on their own. The site has become a go-to resource for anyone looking to learn about what Northville Beauty Spa offers, from their full range of laser treatments to injectables, body sculpting, and skin rejuvenation. It was even featured on ClickOnDetroit's Live in the D segment when the spa was highlighted for their Helix CO2 laser resurfacing system. For a business that's now ranked #1 on Google, the website is where all of that traffic lands, and it's built to make booking easy from the moment someone arrives on the page.
What's Next
Northville Beauty Spa owns the top spot on Google for their most important search terms and has a perfect 5.0-star rating. The goal moving forward is to keep the Botox rebooking system running, expand the reactivation campaigns to other treatments, and continue building on the review count so their Google profile stays ahead of the competition in Northville.
Want results like this for your medspa?
Solora helps medspas get more bookings, reviews, and rank higher on Google.
